Auction time change
You can change the times of your auction. However, there are some important points to consider:
It is not possible to change the opening time if the auction is already open.
It is not possible to change the closing time if the auction has already closed.
When choosing your time, take into account the schedule of your donors (nobody likes to receive a message at 11pm 😉)
It's important to check how changing your hours affects messages that have already been scheduled.
If you have any doubts whatsoever, don't hesitate to contact your manager for help, as the effects of the change in hours can completely disrupt your auction.
Compose a personalized message
The Signature Pro Team will schedule your basic messages and reminders for you. That said, if you want to send additional messages, that's perfectly possible! You can ask your account manager, of course, but if you prefer to manage it yourself, here's the guide.
COMPLETE GUIDE
For those who are curious, here is a complete guide where you will find all the necessary information regarding navigation within the platform.