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HELP GUIDE

MONITORING AND REPORTING

Unpaid invoice

Here's how to view unpaid invoices and accept payments for them via the platform, or mark them as paid when payment was received outside the platform.

Item retrieval tracking

The platform allows users to take notes in client files and keep track of items retrieved and those to be retrieved.

Extract reports from the platform

The platform provides several raw reports that can be extracted in PDF and/or CSV format.

NOTE :

To convert the CSV to an Excel file, in a blank Excel file, click on "Data" in the top menu then "From Text/CSV File", select your file and follow the steps.

DETAILS OF THE REPORTS

 

ALL ARTICLES

Report including all items up for auction in chronological order of lot numbers

 

ITEMS WON BY CUSTOMERS

Report including all items sold, broken down by buyer, with each buyer's contact information.

 

PAYMENTS

Report detailing all buyer payments, including the total and date of each payment

 

PROFIT

Report including all items sold with their gross profits and gross auction fees as recorded in the Fees tab

 

FIXED-PRICE ITEMS

Report including all items sold via Buy It Now

 

FIXED-PRICE DONATIONS

Report including all donations made via instant purchase of donation items

 

DON

Report including all donations made through the platform, either via items available for immediate purchase or donations, and the donation badge when donations are processed internally.

COMPLETE GUIDE

For those who are curious, here is a complete guide where you will find all the necessary information regarding navigation within the platform.

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